Return & Refund Policy 

At TurboMax GPU, we are committed to providing high-quality products and a transparent shopping experience. This Return & Refund Policy outlines the conditions under which returns, exchanges, and refunds are accepted.

1. Return Eligibility

You may request a return if:

• The item is unused, undamaged, and in original condition

• The item is returned in its original packaging with all accessories

• The return request is made within 7 days of delivery

Items that do not meet these conditions may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Used or installed GPUs and components

• Items with physical damage caused after delivery

• Products missing original packaging or accessories

• Clearance or final sale items

3. Return Process

To initiate a return:

1. Contact us at support@turbomaxgpu.com

2. Provide:

   • Order number

   • Reason for return

   • Photos of the product

3. Wait for approval before shipping the item

Important: Unauthorized returns will not be accepted.

4. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping method

• TurboMax GPU is not responsible for lost return shipments

5. Refund Policy

Once your return is received and inspected:

• Approved refunds are processed within 5–10 business days

• Refunds are issued to the original payment method

• Shipping fees are non-refundable unless the return is due to our error

6. Exchanges

We only replace items if they are:

• Defective

• Damaged upon arrival

For these cases, please refer to our Damage on Arrival (DOA) Policy.

7. Late or Missing Refunds

If you have not received your refund:

• Check your bank account again

• Contact your payment provider

• If the issue persists, contact us at support@turbomaxgpu.com

8. Policy Updates

TurboMax GPU reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.